Frequently Asked Questions
Your guide to a seamless beauty shopping experience with Sasa Global eShop.
Are the beauty products sold on Sasa Global eShop authentic?
Yes, we guarantee 100% authenticity. All our products are sourced directly from authorized distributors or the brands themselves to ensure you receive genuine, high-quality beauty items.
Do you offer international shipping?
Sasa Global eShop ships to over 50 countries worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
What is your return policy for skincare and cosmetics?
Due to hygiene reasons, we can only accept returns on unopened and unused products in their original packaging within 30 days of purchase.
How can I track my order?
Once your order is dispatched, you will receive an email containing a tracking number and a link to our carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and localized payment options like AliPay and WeChat Pay for your convenience.
How do I check the expiration date of my products?
Most products feature a Period After Opening (PAO) symbol or a batch code. If you need assistance deciphering a specific code, please contact our customer service team with your order details.