Returns & Exchanges

At Sasa Global eShop, we want you to be completely satisfied with your beauty purchases. If you receive a damaged or incorrect item, you can return it within 14 days of receipt for a full refund or exchange.

Return Process

• 1.
  Contact Customer Support

  Email our support team with your order number and photos of the product to initiate a return request.

• 2.
  Prepare Your Package

  Ensure the product is unused and in its original packaging with all security seals intact to qualify for a return.

• 3.
  Ship the Item

  Apply the provided return label and drop off your package at any authorized courier location.

• 4.
  Receive Refund or Exchange

  Once we inspect your returned item, we will process your refund or ship your replacement within 5-7 business days.